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FAQ

FAQ

Take a look at our list of the most frequently asked questions regarding online casinos. In case our FAQ guide doesn’t answer all of your questions, don’t hesitate to contact us!

1. How old do I need to be so I were allowed to place a bet online?

If you are a minor, you cannot possibly gamble online, as that would be illegal. To be allowed to register on our website and start placing your bets, you must be above the age of 18. Depending on the legislation of your country, minimum age might differ.

2. What are the advantages offered by an online casino?

In the past years, more and more people have started gambling online for real money in their spare time. Online casinos offer you the possibility of betting from virtually any location, any time of the day. You can gamble from a PC, a smartphone or a tablet. You can play a large variety of slots, as well as other casino games, without having to get out of the house.

3. Are online casinos safe?

YES, provided that you heed the advice offered in our gambling guide and steer clear of untrustworthy casinos.

4. How do I learn information about the gambling license and payout accounts on gambling sites?

All of the gambling sites we recommend here at uk.vogueplay.com provide data regarding their monthly payouts and a variety of license and legislation. In the majority of cases, you can find this data in the lowest part of the online casino homepage. In general, trustworthy websites belong to the following gaming regulators and legislations: Malta LGA, Isle of Man, Government of Gibraltar, eCogra and Alderney Gambling Control Commission.

5. What are the depositing options?

Betting sites offer a broad array of depositing options, ranging from credit cards to e-wallets. Each of the recommended websites provides a range of secure and swift banking methods. Thus, depositing and withdrawing funds is effortless.

6. Are credit/debit cards a reliable option?

Definitely! The ranked betting websites store all of your credit/debit card data on reliable servers. Moreover, these websites use the newest firewalls. In case you’re still reluctant about depositing money using a card, you can just choose one of the other options offered by the majority of gambling sites. Take a look at our list of banking options and choose the one you’re most comfortable with.

7. Is my money in good hands?

Yes! The most reliable gambling sites utilize state-of-the-art security systems to guarantee that your money and personal information is safe. We regularly check if our ranked websites are up to date with the latest information security laws and if their games are appraised by independent security firms.

8. Which currency am I allowed to gamble with?

The best gambling sites enable you to gamble with currencies like British pounds, Euros, US dollars or Canadian dollars. Additionally, a couple of other top online casinos allow you to gamble with Australian dollars. The purpose of these websites is to enable players to gamble with their desired currencies.

9. Is there a minimum deposit limit?

The majority of online casinos require you to deposit at least £5-10. For instance, Royal Vegas and Ladbrokes demand a minimum deposit of £5. On the other hand, if you play on 32Red and Bet365, you must deposit at least £10.

10. Do I need to utilize a single deposit and withdrawal option?

No. Gambling sites permit the utilization of more than one payment method. Keep in mind that betting websites don’t allow you to use a credit/debit card when depositing and another option when withdrawing money. This restriction has the purpose of avoiding fraudulence. Don’t forget that whenever you solicit a withdrawal, you need to select the same option like the one you utilized for depositing the money.

11. Am I allowed to use both the flash casino and the downloadable version of the same online casino?

Yes, you can play both versions using the same account. The majority of gambling websites offer both a flash version and a downloadable application which you can install on Windows PCs. In general, when you install the app, you gain access to a larger selection of slots and casino games in comparison with the flash version.

12. Am I allowed to use the flash version from a Macintosh OS?

The answer is yes. You can access the majority of gambling sites from a Macintosh OS. Starting with 2011, all of the Microgaming games are compatible with Macs. However, the downloadable applications offered by most betting websites do not work on a Macintosh OS. To fix this issue, you should search for Boothcamp or a software referred to as Parallels.

13. Are the casino games unbiased?

Each and every one of the websites we recommend here at uk.vogueplay.com has put into effect a Fair Gaming Policy. All of them are externally appraised and verified to make sure their random number generator (RNG) system is fair and safe. The games provided by these online casinos, like blackjack, slots, video poker, baccarat or roulette, have been produced by reliable game developers who apply and guarantee the fairness of their games. An RNG system is utilized to generate the gambling outcomes in an arbitrary manner. Slot machines in real-life casinos function under the same ground rules. They generate the gamble results by using an incorporated RNG chip.

14. What is the Return to Player rate? In which way does it impact me?

Autonomous audit firms have established the RTP (Return to Player) rate for the purpose of displaying the anticipated medium percentage of return for a gambling website. For instance, let’s say an online casino has a 90% RTP rate. In that case, for each pound you bet, you’ll gain 90 pennies. This approximation is the result of the assessment of a vast number of gambles.

15. How does the Reverse a Withdrawal option work?

The Reverse a Withdrawal feature implies that you can send your withdrawal back to your account, partially or in its entirety, and keep on playing rather than depositing money. You have a limited amount of time for using this feature. Not all gambling sites provide this option. To learn more, take a look at our reviews.

16. What are the withdrawal restrictions?

The majority of gambling sites on our list do not impose any restrictions when it comes to withdrawals. Nevertheless, on some websites, you can only withdraw as much as £5000 weekly. This amount varies by the type of your account and your payment options. To find out more, read our reviews.

17. How do bonuses and special offers work?

Bonuses and special offers constitute stimulants for players. Their purpose is to tempt new players and recompense faithful bettors. Such bonuses enable you to enhance your balance, playtime or wagers.

18. What are the wagering requisites?

In the majority of cases, you cannot benefit from a bonus unless you meet certain wagering conditions before you can withdraw. The term of wagering is used to refer to both successful and failed bets. In other words, you need to bet a specific sum of money before you become eligible for the bonus.

19. What are match bonuses? How can I benefit from them?

In top online casinos, every time you make a deposit you get a financial recompense, which varies in different special offers. For example, your bonus could be at least 100% of the deposited sum. Let’s say you want to deposit £200 on an online casino that offers a match bonus of 100%. In that case, your overall deposit would amount to £400. To check if the bonus applies to you, browse through the regulations of the website. If you’re a faithful customer, you may get free spins or additional depositing bonuses.

20. Do casinos impose any limitations when playing with a bonus?

Gambling sites have the liberty of canceling your profits when playing limited games with a bonus. You must always pay attention to the stipulations and regulations before you use a bonus. It goes without saying that some bonuses apply to all types of casino games. However, in some cases, you can’t use Slots Bonuses when playing table games.

21. What do free play bonuses involve?

Free play bonuses offer you the possibility of familiarizing yourself with the games before placing any real bets. Moreover, in case luck strikes and you win while using the free play bonus, you may receive a bonus of maximum £300 by making the smallest deposit.

22. What do free spins bonuses involve?

You are welcome to use free spin bonuses when playing a specific slot game. All you need to do is play the free spins, and your prizes will pile up. When you finish playing the free spins, you’ll obtain their stockpiled worth in the form of a monetary bonus with wagering requisites.

23. What do free cash bonuses involve?

Free cash bonuses represent free casino money that you can wager without having to deposit any funds. You should fulfill the betting requisites for free cash bonuses need before withdrawing your winnings. In most of the situations, the withdrawal limit for a free cash bonus is approximately 10/20 times the value of the bonus.

24. What do tournaments involve?

Such competitions are pretty famous on gambling websites. If you enlist in a free tournament, you may win some substantial money. In some cases, you must pay a small sum to be allowed to keep on playing and have a shot at winning the grand prize. The most well-known online slot tournament is Grand Slam of Slots II, the work of Microgaming. In this tournament, players compete in the celebrated Thunderstruck II slot game. The victor of this tournament won no less than $100,000.

25. What do loyalty bonuses involve?

Gambling sites provide an array of loyalty bonuses to faithful customers. Your status is defined by your gambling operations. Once you become a VIP, you can benefit from unique special offers and presents on a 24/7 basis.

26. What does an exclusive bonus involve?

As a result of our collaboration with the gambling websites we recommend, we can provide you with unique casino bonuses. You can only benefit from such bonuses if you register using the links listed on uk.vogueplay.com.

27. Who can I talk to if I encounter issues?

The top gambling websites provide client service at any given time. Usually, you can reach the customer support staff by live chat, telephone or email.