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Cosmic Fortune - 1500 USD Anna***
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Koi Princess - 1000 USD Sam***
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Space Wars - 700 USD Alty***
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FAQ

FAQ

Newcomers and experienced players alike often ask us various questions about online casinos and how they work. We have decided to combine the most frequent questions in one place and answer them on this FAQ page. If you are not quite clear about how online casinos function, please look through these questions and answers. If you do not find an answer to your question, please write us, and we will take care of your issue in no time.

1) How old do I need to be to play?

In Australia, as well as in most jurisdictions, the legal age for gambling is 18. If you are under 18 years old, it is illegal for you to gamble in any form, including online. In some jurisdictions, the legal gambling age may be different, so if you are from outside Australia, please check with you local legislation.

2) What do I get from playing at online casinos?

Online casinos give you the opportunity to play anywhere you like from your computer or smartphone, all you need is a decent Internet connection. There is a great variety of games to choose from. Plus, you get the opportunity to bet real money – so, you can win real money!

3) Is it safe to bet my money at online casinos?

Indeed, the Internet is full of scammers. However, if you take online gambling seriously, your money will not be stolen. Read our online gambling guide for beginners to know more.

4) Do online casinos provide their documentation, so that I could trust them, - such as monthly payout reports and license to conduct gambling business?

Here at Au.vogueplay.com we only recommend reputable online casinos that make their documentation accessible. Normally, they put this information at the bottom of their websites. The trusted online gambling regulators and jurisdictions include eCogra, Alderney Gambling Control Commission, Government of Gibraltar, Isle of Man, Malta LGA (Lotteries and Gaming Authority).

5) How do I bet my money?

You can begin to play with your money by placing it on your player account balance at online casinos. Most online casinos not only accept major credit and debit cards but also offer a variety of other payment options such as different eWallets. All online casino listed at au.vogueplay.com offer fast and secure methods to deposit funds.

6) Can I trust a casino with my card details?

Au.vogueplay.com only lists trustworthy casinos. We make sure that they store the players’ personal data on secure servers and that this data cannot be disclosed to anyone. However, if you don’t want to use your card, they will always offer you a choice of other payment methods, such as various eWallets.

7) What if someone else will get access to my money?

You can stay certain that such situations are out of the questions. Respectable online casinos, like the ones listed on our website, have security as their highest priority. To make sure that the players’ personal details and funds are safe, they regularly undergo an independent audit.

8) Can I play with Australian Dollars?

Yes, we have compiled a collection of online casinos that accepts deposits in Australian Dollars. Additionally, most online casinos offer a selection of other universally recognized currencies – such as US Dollar, Euro, British Pound, Canadian Dollar, etc.

9) How much money should I deposit to be able to play?

Usually, you can bet as much money as you want, but there are lower limits. In most online casinos the minimum bet to play their slots, poker rooms, and other games is as little as 5 dollars. In some casinos, however, you have to bet at least 10 dollars.

10) Can I use various payment methods simultaneously?

The online casinos do allow multiple payment methods for deposits and withdrawals for one player. However, for security purposes, when you make a deposit from a credit card, you can only withdraw your won money to the same source from which the deposit was made. This means that you cannot withdraw your money to an eWallet if you won it with a deposit made from a card.

11) Can I play the same casino both from a downloaded version and on the website?

Yes, once you have registered a player account and downloaded the installable version onto your PC or mobile device, you can still use the website version. However, keep it in mind that the software version usually has more features and options.

12) Is it possible to play the website version of casino games on my Mac PC?

Yes, as of today, website versions of most online casinos are available on MacOS. Since 2011, all games are compatible with MacOS. However, the downloadable versions can only be installed on MacOS with certain complications: you need additional software, like Boothcamp or Parallels, to run the installation files.

13) Do casinos play fair?

We could not tell about all the casinos out there, but au.vogueplay.com only includes the fair ones. If an online casino has not adopted the Fair Gaming Policy, it will not be listed on our website. This means that all these casinos use the RNG (Random Number Generator) to determine the outcome of the game. Independent audit companies regularly check this.

14) What is RTP and why does it matter?

RTP stands for Return To Player, and this is the aggregated measurement used by independent audit companies to determine the average return rate of all games within the online casino. For example, if you see the RTP of 97%, it means that an average player wins back 97 cents from each dollar s/he bets.

15) Can a withdrawal be reversed in case I change my mind?

If you have requested to withdraw some money from your player account balance, but changed your mind and decided to keep those funds on your balance, most casinos will give you the opportunity to cancel the withdrawal and reverse it. You should check the casino’s rules and regulations to clarify it.

16) How much money can I withdraw?

Most online casinos listed at au.vogueplay.com do not have any withdrawal limits. However, some casinos may have their own politics in this regard, and your available withdrawal amounts will depend on such factors as your account status, your payment method, your time spent in the casino, etc. Still, you should be able to withdraw at least $5,000 per week at any casino.

17) Are there any bonuses that I can use?

Yes, bonuses and promotions are the best means for online casinos to encourage their existing players and invite new ones, as well as to reward the loyal customers. Gambling sites have wide bonus systems, so every player can find something to make use of.

18) What do Wagering Requirements mean?

When receiving a bonus from an online casino, you will most often have to meet the wagering or play-through requirements. This means that you have to bet a certain amount of money until your bonus clears, regardless of the games’ outcome.

19) How do I use match bonuses?

A match bonus is the kind of bonus where you deposit some money on your player account balance, and the casino presents you a fixed percentage of this amount. For example, with a 50% match bonus, you get extra $50 for each $100 that you deposit. You can use this gift money in your games but carefully read through the bonus terms and conditions until you fully understand them.

20) Do bonuses imply any restrictions?

Bonuses always come under certain conditions. Make sure that you are aware of those before you play any bonus. If you happen to unknowingly abuse any bonus, the casino will reserve the right to null your winnings in this game. For example, some bonuses are good for all kinds of games, and some are only applicable for a specific category, e.g. slots.

21) Does a Free Play Bonus mean that I can play for free?

Yes, casinos often grant free play bonuses to newcomer players so that they can get acquainted with the gameplay processes. However, you will not be able to withdraw your winnings before you deposit a fixed amount of money to your player account.

22) Does a Free Spins Bonus mean that I get to play for free?

Yes, it means that you get more spins in one game than usual. A Free Spins bonus grants you several free spins in addition to the regular ones during one game. Your free spins winnings will be added to the ones from the regular spins.

23) Does Free Cash Bonus suggest that I get free cash?

Yes, a casino will sometimes present players with some money onto their accounts. However, such bonuses come with wagering requirements and restrictions to withdrawal amounts. So, read the bonus terms and conditions carefully.

24) How do tournaments work?

A tournament is a popular way for a casino to make their players’ gaming experience more exciting. The tournament allows different players compete for substantial prizes and bonuses. Some tournaments are free; others require an entrance fee. The latter usually have bigger prizes.

25) What do I do if I have more specific questions about a certain online casino?

We only list respectable casinos on our website. They all have friendly and professional customer support available 24/7.